Shipping Policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.

Shipping Rates & Delivery Time
We offer international shipping with the following options:
   •    Standard Shipping: Delivery within 10–20 business days
   •    Express Shipping (DHL / Fast Shipping): Delivery within 2–5 business days

Shipping costs are calculated at checkout based on your location.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp.

Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Delays
Delivery times may vary due to customs or carrier delays.

Incorrect Address
We are not responsible for orders shipped to incorrect addresses provided by customers.

Contact Us
Email: info@sultanoptics.com
WhatsApp: +20 100 660 5049
Website: https://www.sultanoptics.com/