top of page
Terms & Conditions
Terms & Conditions – Sultan Optics
Welcome to Sultan Optics. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.
### General
These Terms & Conditions apply to all users of the website. By using our site, you agree to comply with these terms.
### Products
We strive to display our products as accurately as possible. However, due to differences in screens and natural wood variations, actual products may slightly differ in color or texture.
### Pricing
All prices are listed in USD (or applicable currency) and are subject to change without notice. We reserve the right to modify or discontinue products at any time.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
• Product availability
• Errors in pricing or product information
• Suspicious or fraudulent activity
If your order is canceled after payment, a full refund will be issued.
⸻
### Shipping
Orders are processed within 1–3 business days. Estimated delivery times:
• Standard Shipping: 5–12 business days
• Express Shipping: 2–5 business days
Delivery times may vary depending on location and customs processing.
⸻
### Returns & Refunds
We accept returns within 7 days of delivery. Items must be unused and in original condition.
Refunds will be processed after inspection of the returned item. Shipping costs are non-refundable unless the item is defective or incorrect.
⸻
### Intellectual Property
All content on this website, including images, logos, and text, is the property of Sultan Optics and may not be used without permission.
⸻
### Limitation of Liability
Sultan Optics is not liable for any indirect or incidental damages resulting from the use of our products or website.
⸻
### Contact Information
For any questions, please contact us:
📧 Email: info@sultanoptics.com
📍 Location: New Cairo, Cairo, Egypt
📞 WhatsApp: +20 100 660 5049
bottom of page

